Securahome Support

Your request will be immediately logged in our system and you will get an automated response with your service reference number.

Your service request will be prioritised according to its urgency, for example:

Lockouts and door lock failures we aim to respond within 24 hours (on working days)
Leaks will be prioritised depending on the weather
Less urgent requests will be dealt with as soon as we can
Glass replacements can take up to 6 weeks to arrive (misted or blown units)

Seasonal inclement weather may delay our response times.

First Name Last Name

Street Address
Enter your address and select from the dropdown list Postcode Phone Alternative Phone Email Contract number/Job number If you can't find it please enter installation year/date More details Please tell us the nature of the problem. If you have misted or blown windows please describe clearly where they are located. We also greatly appreciate uploading images below.

Upload images

Drop files here or click to upload

Services

Company

Legal

Privacy

© 2024 Copyright Securahome PVCu Ltd. | Privacy Policy | Complaints Procedure | Our VAT No. 647 8856 74 / Company Reg No. 02929292, Registered in England & Wales | Credit is subject to status and affordability. Terms and conditions apply. Authorised and regulated by the Financial Conduct Authority. Securahome P.V.C.u Ltd FRN: 734667 act as a credit broker and not the lender. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Authorised and regulated by the Financial Conduct Authority.